To help make your experience with us smoother and more enjoyable, we have compiled a list of frequently asked questions that our customers tend to ask. If you can't find what you're looking for, please feel free to drop us a message via our contact form!
All items ordered from this website are delivered from Singapore and handled by our own logistics department.
Delivery will take 3-5 working days from the date of purchase.
Yes, all items ordered from this website is eligible for a 1 year warranty. Simply do a product registration with us within 7 days of purchase to claim the warranty.
Refunds and returns will be permitted and conducted when the returned product and / or part of the product is found to be defective, and repair or replacement of such product is not possible. All products returned must have its full packaging in tact, and must not be used before. Buydeem Singapore reserves the right to reject any refund and / or return request should the above not be observed. Do refer to our Returns & Refunds Policy located at the bottom of this page for full details.
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